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Shipping Policy
At Yi Pin Qian, we strive to deliver your purchases efficiently and conveniently, island-wide in Singapore.
Shipping Details:
- Free Shipping: Enjoy complimentary shipping on orders $80 and above.
- Standard Shipping: For orders under $80, a flat rate of $5 applies.
- Delivery Timeline: 3-5 business days for most areas in Singapore.
- Courier Partner: [Ninja Van, J&T].
Local and International Shipping:
We ship to all addresses within Singapore, including:
-
- Mainland Singapore
- - Sentosa Island
International Shipping:
Malaysia and Brunei 10 to 15 Days with Tracking (Estimated Number of Days)
All Other Countries 15 to 30 Days with Tracking (Estimated Number of Days)
*All Tax and Duties will be paid by recipient - please check with your country custom for duties and tax for Jewelry -
Jadeite / Precious stone without precious metals Tariff Number: 7116.10
Jadeite / Precious stone with precious metals Tariff Number: 7116.20
Buyers are responsible for any customs and import taxes that may apply. Yi Pin Qian is not responsible for delays due to customs.
Important Notice:
Please be aware that any applicable tariffs, taxes, or import duties are the responsibility of the purchaser. We recommend checking with your local customs office to understand any potential charges that may apply to your order. In the event that a parcel is returned to us due to unpaid customs duties, the cost of the product purchase will be refunded minus any incurred shipping and handling fees.
Thank you for your understanding!
Exclusions:
Please note that we do not ship to:
- PO Boxes
Tracking and Updates:
Once your order ships, you'll receive:
- Email notification with tracking number
- Updates on delivery status
Delivery Issues:
In rare cases, delays may occur. Please contact us at [admin@yipinqian.com.sg] or [what's app +6590991784] if:
- Your order hasn't arrived within 5 business days (Singapore Only)
- You experience delivery issues
Business Days:
Our shipping operations run from Monday to Friday, excluding public holidays.
Changes to Shipping Policy:
This Shipping Policy may be updated at any time. Changes take effect immediately.
Contact Us:
For shipping-related inquiries, please email [admin@yipinqian.com.sg] or call [what's app +6590991784].